Vacancy Title
Knowledge Manager
Business Unit, Department & Location

Overall Purpose of Job


GVA's Research team provides high quality information, analysis and advice on the UK property market and its drivers.


Information is fundamental to our business, not only to provide our clients with a high quality service, but also for business generation and the research we undertake.


We are currently looking for a Knowledge Manager to support the Head of Research and the wider business in increasing the value we generate from our information. This important new role will aim to:


  • improve our access to information, increasing efficiency and speed of service to clients
  • enhance our knowledge base by linking data together and helping to identify new trends and growth opportunities
  • provide information targeted to individuals, teams clients and campaigns
  • ensure GVA obtains the greatest possible benefit from existing information systems and those being implemented or planned
  • ensure the smooth running of our information function, and manage relationships with our data suppliers
  • promote greater information sharing between teams


Business issues drive our information requirements. The Knowledge Manager will need to work across GVA's teams to create the solutions they need, and to provide ideas and linkages.


In addition the role will also help our business to keep pace with external changes in the information market, and help to ensure that our investment in new technology platforms is maximised. This is particularly important given the rapid advance of 'proptech' and new disrupter data providers.


Main Duties, Responsibilities & Accountabilities


The role will cover a broad range of activities including:


  • Capture trends relating to our key themes, areas of market change, geographies and business sectors; disseminate this internally in ways that are succinct, innovative and targeted; feed information into the research process.
  • Monitor and disseminate research produced by our competitors and other external organisations such as management consultants, as well as more general press content.
  • Make our existing knowledge more accessible and assess ways to improve linkages between datasets.
  • Identify gaps in our current knowledge provision and monitor potential new sources of knowledge, working across GVA's teams to create the solutions they need. Improve internal data awareness.
  • Encourage the use of data and research throughout our business.
  • Regularly review existing information contracts, manage relationships with third party data providers and manage our information budget. Ensure external databases are used within the terms of the contract.
  • Be the point of contact for specific enquiries for information and provide day-to-day advice on the firm's information sources.


The above list summarises the main responsibilities to be carried out in the role but is not exhaustive and the candidate may be asked to carry out additional activities.


Standard working hours are 9am to 5:30pm with 1 hour for lunch, although the candidate may be required to work outside of these hours in order to meet business requirements.


Desired Knowledge, Skills and Experience


The candidate should be educated to degree level and have previous experience working within a knowledge management or information management role.


A key focus of the role is working with the teams across the business to provide the data solutions they need. We therefore require somebody who has strong interpersonal skills, and is creative and proactive.


Whilst the role does not require someone who is focused on the technological aspects, it will require somebody with a good understanding of the technology available and how  to use some this to get  the optimum results - for example Business Intelligence tools. However, this is secondary to the requirement for 'people skills' and the ability to understand our business.


This role will require someone who is innovative and adaptable to work on a wide variety of different tasks presented to them. Attributes will include:


  • a strong business acumen, and ability to quickly understand the needs of our business
  • strong interpersonal skills, and ability to communicate and build relationships with colleagues all levels across our business lines
  • the ability to think strategically and respond to a rapidly changing environment
  • good organisation and prioritisation skills
  • strong attention to detail
  • a good understanding of business information and intelligence tools, as well as of Microsoft Office - particularly Excel


GVA are an equal opportunities employer.


Click here to download the Job Description