Vacancy Title
Rates Management Advisor
Business Unit, Department & Location

Overall Purpose of Job


Working as part of a high performing team giving first line administration of business rate demands and refund cheques for over 45,000 properties with a combined payment value of nearly £500 million per annum.


Main Duties, Responsibilities & Accountabilities


  • Manage clients rates portfolio and occasionally attend client meetings with senior members of the team
  • Preparation of monthly rates and financial reporting for key clients
  • Provide commentary to clients on monthly business rate and financial reporting
  • Preparation of budget, forecast and variance for key clients
  • Apply business rates legislation and case law to secure the best outcome for clients rate liabilities
  • Maintain client data
  • Producing monthly and adhoc reports for internal and external distribution
  • Identify risk and opportunities
  • Provide on-going input into process improvement and efficiency
  • Individual responsibility to develop skills and abilities to maintain high standards
  • Other such duties as required


Desired Knowledge, Skills and Experience


  • Ability to work and positively support others in a productive manner through supervision
  • To work unsupervised when required to a high standard.
  • An individual who ensures a high level of attendance and punctuality to ensure effective resource on the team.
  • Professional and client focussed attitude.
  • Ability to prioritise workload effectively.
  • High attention to detail.
  • Able to deal with changes in a positive and helpful manner.
  • Good standard of Mathematics and English.
  • Good standard of Microsoft Word and Excel software is required for day to day duties.


GVA are an equal opportunities employer.


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