Vacancy Title
Senior Consultant
Business Unit, Department & Location
Retail, Hotels & Leisure

Overall Purpose of Job


The hotels team at GVA is a management consultancy firm with over 35 years' experience helping clients with a wide range of projects in the hospitality, tourism and cultural sectors. We are part of one of the top firms working in these fields offering clients a complete range of advisory services (project management, agency, building consultancy etc.) from an expanded network of 10 offices across the UK and wider Europe.


We worked on around a third of all UK managed hotel openings reported by AM:PM Hotels last year. We work on an extremely diverse range of projects in the hospitality space from niche hostels to 5 star resorts. Last year these ranged from £1m to over £1bn in GDV.


80% of our work is in the hospitality sector with the remaining 20% in tourism and cultural spheres.


Our clients tend to be commercial developers, banks and organisations looking to purchase sites and properties to develop. We advise and help guide their investment decisions and fulfil a crucial role in the development cycle of large capital projects.


This is an important role in our team where you will be acting as a key influencer and mentor for the consultant team. You will be involved in all stages of the development of Feasibility Studies, ensuring conclusions are aligned to the project drivers (linking architect briefs, franchise / management terms from Brands / operators, analysis of local market performance etc.), ensuring our project systems and processes are adhered to and managing the delivery of multiple assignments. You will be responsible  for monitoring the progress of projects (overseeing the team of consultants) and reporting to the project Director. Broadly the role will involve dividing your time across the following areas:


  • 40% Project Management- principally undertaking project audits I leading weekly progress meetings and reviews with Directors and Consultants I inputting into 6 month and annual appraisal process


  • 60% Project Work- reviewing reports / data analysis / shaping conclusions / progress management / client liaison / assisting with proposal development / presentation documents


Main Duties, Responsibilities & Accountabilities


Typical tasks:

  • Analyse and collate results from research, drawing conclusions and making recommendations in the context of the specific study and write-up your findings;
  • Take a project manager role when required, holding regular update meetings with the project Director and project team members to ensure that all aspects of the study are covered and any anomalies identified;
  • Review, analyse and collate the work of all project team members, drawing overall conclusions and recommendations and preparing the report for Director review;
  • Assist with the development of proposals;
  • Meet prospective clients, receive client briefs, prepare proposals in conjunction with the Director, make face to face pitches, and  follow-up to ensure conversion;
  • Manage a number of key client relationships and prospects ensuring appropriate levels of communication and entertainment;
  • Communicate effectively with research subjects, clients, colleagues and the project Director to ensure the correct and best information is available for each study;
  • UK Travel as required for site visits, client meetings, research interviews and internal meetings;
  • Attend networking events;
  • Understand the structures and disciplines involved in the various studies undertaken by the GVA Consultancy team;
  • Develop an interest in and a good understanding of the hotels and leisure sectors;


Typical tasks - Administration:

  • Maintain and audit hard copy project folders - set up and close, check billing, issue and collate quality questionnaires, monitor  budgeted days;
  • Monthly reporting on the above for presentation at the Quality Meeting;
  • Maintain electronic proposal folder and report into the GVA Bid Tracker;
  • Maintain all our electronic folders to ensure old data is archived and the system is tidy and user friendly;
  • Manage a client database and CRM, adding new, updating existing and deleting old contacts;
  • Set-up instruction numbers, complete relevant paperwork and issue invoices as required;
  • Assist with updating and maintaining data storage folders ensuring all data is properly filed and readily available;
  • Any other administration task as required.


Desired Knowledge, Skills and Experience


Motivation and enthusiasm for the hotel and leisure sector and a drive to succeed in this role outweigh traditional experience as full training will be provided. We will consider candidates from a wide range of backgrounds for this role given the split between project management and project work. However, relevant work  experience in this industry will be valuable to candidates, and leadership experience and skills are essential.


You will be:

  • a graduate or graduate calibre with at least 3 years' experience in a professional role
  • a self-starter, able to multi-task and robust with an ability to work on your own initiative
  • willing to travel and be able to drive (though you do not need to own a car)
  • enthusiastic and eager to learn
  • customer focused
  • experienced in the hotel or visitor attraction sector (desirable)
  • interested in capital development projects
  • able to start as soon as possible



Required Skills:

  • ability to structure research and write effectively
  • be able to draw clear conclusions from multiple data points
  • computer literate (Word and Excel)
  • numerate and analytical
  • be a good communicator with high levels of spoken and written English
  • have experience running teams and delivering multiple assignments on time and to a high standard
  • proof reading and editing experience (desirable)


GVA are an equal opportunities employer.


Click here to download the Job Description.