Vacancy Title
GMP Cleaning Manager
Business Unit, Department & Location
GVA Acuity

Overall Purpose of Job


  • To manage and control highly complex cleaning and associated services within a bio-pharma manufacturing environment.
  • Day to day responsibility for a team of 40+ cleaning personnel operating on a 24/7 shift pattern.
  • To ensure that a high quality and rigorous service is delivered to the manufacturing environments and that all services are operated within strict SOP guidelines.
  • Recruit, train, develop and retain resources to meet required cleaning schedules within a rapidly changing environment.
  • Build and retain strong client relationships across the Manufacturing, Engineering and QA functions of the operation.
  • Ensure all soft services within manufacturing and laboratory environments are “audit ready” at all times.
  • Provide resource management, scheduling and direction to the DOC cleaning operation.
  • To provide a focal point for GMP cleaning excellence, achieving best in class standards for our client, regulatory bodies and customers.


Main Duties, Responsibilities & Accountabilities


Health & Safety

The company considers Health & Safety to be of equal importance to any other management function.

  • Responsible for the Health & Safety of all personnel within his/her span of control and must ensure that the company’s Health & Safety policy is implemented and adhered to at all times.
  • Responsible for ensuring Health & Safety considerations are taken into account by completing appropriate Risk Assessment for the activities being managed.
  • Responsible for ensuring that the equipment used at each location is regularly checked to ensure it is compliant with appropriate health and safety legislation.



  • Ensure the services the incumbent is responsible for comply with all relevant parts of the company’s Quality Agreement with the client and align to the GVA ISO accreditations.
  • Ensure that all operational staff are compliant at all times with the standards and SOPs specified in for the delivery of cleaning services.
  • Perform GMP Audits
  • Ensure all non-conformance issues are tracked and closed out in an appropriate time frame.



  • Plans the allocation of tasks and responsibilities for personnel within his / her span of control.
  • Programmes ad-hoc and campaign cleans ensuring resource schedules are aligned to activity.
  • Delegates tasks and responsibilities effectively.
  • Ensures his / her staff are fully trained and properly briefed at all times.
  • Ensures key roles within the operation are covered at all times.


Monthly Operations

  • Implements cost controls to ensure the services under his / her control operate within budgeted levels, with appropriate mechanisms developed for client pre-approval where necessary.
  • Reports to the Client Lead in advance if any overspend is anticipated in relation to the budget and not less than an a monthly basis, clearly identifying reasons for increased expenditure.
  • Ensures staffing levels are within the budgeted level and that they are deployed effectively.
  • Ensures the company’s assets for which he / she is responsible are used and maintained correctly.



  • Maintains training records and regularly provides recommendations for further training and development to the Client Lead.
  • Selects and interviews staff depending on the needs of contract(s), service(s) under his / her control.
  • Motivates and encourages the team in the course of their duties, ensuring retention targets are maintained.
  • Invokes the company’s disciplinary policy as necessary but liaises appropriately with site Client Lead and the HR function should disciplinary activity or terminations prove necessary.



  • Documentation, accuracy and attention to detail are paramount in this role. Ensures all required documentation is accurately maintained at all times.
  • Ensures all timesheets for the works carried out are checked and signed-off prior to being signed off by the Client Lead for final approval.
  • Ensure that site Logbooks and other critical documentation is kept in order and available for audit at all times.
  • Ensures that all materials are requisitioned through the prescribed channels, using approved processes and documentation.
  • Ensures that operating budgets for materials and equipment are not exceeded.


Desired Knowledge, Skills and Experience


  • Experience in CAPA (Correction Action Preventative Action) and Deviation related quality systems is preferred.
  • Demonstrable background in the management and delivery of cleaning related services.
  • Demonstrate experience in regulatory and client customer site audits.
  • Previous pharmaceutical experience a necessity with a thorough understanding and knowledge of operations and procedures within a GMP environment.
  • Strong relationship management experience
  • Articulate with well-developed written and verbal communication skills
  • Proven team leadership skills with the ability to motivate and develop multi-functional and multi-cultural teams.
  • Working knowledge of Microsoft Office, including Outlook, Excel and Word.
  • Very strong attention to detail with a strong ability to document and adhere to process controls.


GVA are an equal opportunities employer.


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